The JR EAST Travel Service Center at Shinjuku Station's New South Gate is a vital resource for travellers navigating Japan's extensive rail network. Staffed by English-speaking personnel, the centre provides assistance with purchasing regional JR passes — including the JR East Pass and JR Tokyo Wide Pass — as well as Shinkansen tickets and other rail services.
Beyond ticketing, the centre offers tourist information to help you plan your journeys, along with currency exchange facilities for added convenience. It is particularly useful for visitors who have just arrived in Tokyo and need to sort out their rail travel arrangements before heading out to explore the country.
You will find the centre immediately to the right after passing through the New South ticket gate at Shinjuku Station, which is also connected to the Shinjuku Expressway Bus Terminal. Opening hours run from 8:00 to 19:00, and it is closed on certain holidays, so do check in advance if you are visiting around public holiday periods.
新宿駅の新南口にあるJR東日本の旅行サービスセンター。日本を旅する観光客向けに、鉄道パス、きっぷの販売、観光案内を提供。